Shipping Policy

Last updated: August 17, 2026

At Rasmandir, we carefully pack every order to ensure your attars reach you safely and in perfect condition.

1. Order Processing

• Orders are usually processed and dispatched within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays may be processed on the next business day.

• Once your order has been shipped, you will receive tracking details through the contact information provided at checkout.

2. Shipping Time

We currently ship orders across India.

Estimated delivery time after dispatch:

• Metro cities: 2–5 business days

• Other locations: 3–7 business days

• Remote areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Rasmandir may offer free shipping promotions on selected orders or during special campaigns.

4. Tracking Your Order

Once your order is dispatched, we will provide a tracking link or tracking number where available.

You can use the tracking information to check the latest status of your shipment.

5. Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.

Rasmandir is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If a parcel is returned to us because of an incorrect address, refused delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

6. Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays can occur.

If your order appears significantly delayed or the tracking status has not changed for an extended period, please contact us at support@rasmandir.in with your order number.

We will coordinate with the courier partner and assist you as quickly as possible.

7. Damaged Package

Our products are packed carefully before dispatch. If your package arrives visibly damaged, please contact us as soon as possible and preferably within 48 hours of delivery.

Please keep the packaging and product intact and provide clear photographs/videos of the package and product so we can assess the issue.

8. Delivery Attempts

Courier partners generally make multiple delivery attempts. Please ensure that someone is available to receive the order and that your phone number is reachable.

Rasmandir cannot guarantee delivery if the customer is unavailable or repeatedly refuses/does not accept the shipment.

9. Contact Us

For questions regarding shipping or your order, please contact us:

Rasmandir
Email: support@rasmandir.in

Please include your order number in your message so we can assist you faster.

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By placing an order with Rasmandir, you acknowledge and agree to this Shipping Policy.